by Terri Klass | Sep 8, 2013 | Change Management, Empowerment, Leadership Development, Myers-Briggs MBTI
Many of us have a healthy respect for change. We know it is always around the corner, yet we don’t necessarily peek our heads out to see it coming. When it knocks on our door, we open it up, smile and configure ways to embrace the new adventure. Can you imagine being...
by Terri Klass | Apr 23, 2013 | Change Management, Influential Leader, Leadership Development
I am not one for warranties when it comes to change within organizations, but experience tells me differently. I have been involved in several large institutional changes that actually went well. When I evaluated what elements these transitions possessed, it became...
by Terri Klass | Apr 17, 2013 | Change Management, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
When I work with organizations on change management, I often use a game involving tennis balls. In this exercise I ask the group to form a circle. Then I hand a tennis ball to a person in the circle and ask them to throw it to someone. Then that person throws the ball...
by Terri Klass | Nov 16, 2010 | Building Trust, Change Management, Communication, Leadership Development, Supervisory Development
I know there is the thinking that great leaders are not created but rather they are born to lead. I am not convinced that leadership is mostly innate. With the proper professional training and coaching, an enthusiastic and determined manager can transform him or...