by Terri Klass | Dec 21, 2012 | Empowerment, Evaluating Leaders, Goal Setting, Leadership Development
For many of us, this past year was filled with both successes and challenges. As 2012 closes, it is a great time to reflect on what went well and what could have gone better. Looking back is always a healthy exercise because it allows us to gain a big picture...
by Terri Klass | Dec 13, 2011 | Goal Setting, Leadership Development
At this time of year, organizations request that their employees reflect on past accomplishments and future direction. It can be an overwhelming process if we don’t know how to approach it. Of course this self-evaluation goes on in our personal lives as well as we...
by Terri Klass | Mar 17, 2010 | Communication, Goal Setting, Leadership Development
Many managers whom I have worked with ask me how they become better leaders. They have mastered the technical managerial skills of their job but they know they are not really leading. They are getting bogged down on everyday details and have no time to dream and...