by Terri Klass | Aug 27, 2017 | Communication, Compassion, DiSC Assessments, Empowerment, Generosity, Influential Leader, Leadership Development, Open-Minded, Storytelling, Team Building
Partnering with many highly technical leaders throughout the years, I have come to understand the direct communication style. They get to the point quickly, using as few words as possible, with a purposeful tone. They exude an air of authority. This past week was no...
by Terri Klass | Jul 23, 2017 | Building Trust, Career Development, Influential Leader, Leadership Development, Management Development, Open-Minded, Team Building
When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The...
by Terri Klass | Jun 18, 2017 | Change Management, Collaborative Leadership, Goal Setting, Influential Leader, Leadership Development, Open-Minded, Problem Solving, Team Building
How does your team look these days? Are team members dragging their feet, awaiting a vacation or a day off? Has the routine and workload gotten the better of everyone? Maybe the direction the team is following doesn’t seem to make a lot a sense or support the overall...
by Terri Klass | Jun 11, 2017 | Creative Leadership, Dealing With Crises, Generosity, Influential Leader, Leadership Development, Problem Solving
During a recent short out- of- town adventure, my leadership antennae went into high gear. Going into any new local, I am usually very excited and pumped to learn and recharge my batteries. It is a great opportunity to take time to just think and dream and plan. This...
by Terri Klass | May 28, 2017 | Appreciation, Communication, Core Values, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, leadership qualities
Rituals are important to the survival of any organization as they contribute to the unique culture of a workplace. Rituals can mean honoring our co-workers’ birthdays with cards that everyone signs and a special birthday cake or making Wednesday “Bagel Day” for the...
by Terri Klass | May 14, 2017 | Career Development, Creative Leadership, Influential Leader, Inspire, Leadership Development, Management Development, Storytelling
This week I had the opportunity to speak with an extraordinary young leader who shared their passionate journey of how they arrived at their current job and career. The leader began their education and first job in a very artsy industry but ended up in a start-up....