by Terri Klass | Jan 31, 2012 | Communication, Leadership Development, leadership qualities, Manager as Coach, Storytelling
When I coach leaders in how to become stronger communicators, I always ask them to share stories of who influenced them or greatly impacted their careers. We go around the room and each leader has a powerful anecdote to express with details of an important person and...
by Terri Klass | Jan 23, 2012 | Coaching, Collaborative Leadership, Empowerment, Leadership Development, Team Building
It seems like everyone is talking about collaboration. Our organizational success will be based on how well we collaborate with each other as well as with other companies. What is collaboration and why is it so important today? Why must leaders learn to collaborate...
by Terri Klass | Jan 4, 2012 | Building Trust, Leadership Development, Team Building
As leaders begin to plan for an exciting new year, we must take the time to show appreciation to our team members for all that they did last year. Why is this so important to do? Thanking our team is more than just showing we value their contribution and commitment to...
by Terri Klass | Dec 13, 2011 | Goal Setting, Leadership Development
At this time of year, organizations request that their employees reflect on past accomplishments and future direction. It can be an overwhelming process if we don’t know how to approach it. Of course this self-evaluation goes on in our personal lives as well as we...
by Terri Klass | Nov 16, 2011 | Coaching, Communication, Leadership Development, Manager as Coach
At the beginning of my program on Leader As Coach, I ask everyone to think of a great coach in their life. We then share the name of that person who has impacted us and how they have influenced our leadership path. We focus on the behaviors and words of that coach...
by Terri Klass | Nov 3, 2011 | Building Trust, Communication, Evaluating Leaders, Leadership Development, leadership qualities
A few weeks ago I attended a conference of mostly accountants from all across North America. It was fascinating to meet such focused individuals who also have a streak of creativity running through them. They were all leaders in their firms of varying sizes,...
