by Terri Klass | Nov 14, 2021 | Building Trust, Collaborative Leadership, Curiosity, Leadership Brand, Leadership Development, Open-Minded, Team Building
In a recent discussion during a meeting with some senior leaders there was immense frustration and confusion. On one hand, they were all working hard to create a very critical document that would benefit the whole organization. On the other hand, there was intense...
by Terri Klass | Oct 31, 2021 | Goal Setting, Leadership Development, Open-Minded, strategic listening, Team Building
Have you checked the calendar lately? There is an old adage that once Halloween arrives, Thanksgiving, the holidays and New Years is just around the corner. No need to panic but just a good opportunity to reflect. It’s time to begin looking at how close we have come...
by Terri Klass | Oct 17, 2021 | Career Development, Leadership Development, Open-Minded, Positive Feedback
We have all heard about the importance of feedback and how critical it is in shaping our jobs and careers. Yet some leaders are reluctant to either ask for feedback for fear of hearing some advice that will upset them or give feedback that may throw a colleague into a...
by Terri Klass | Sep 19, 2021 | Career Development, Leadership Development, Management Development, Open-Minded, strategic listening
This past week was not one of my best moments during one of our team meetings. The agenda was moving along well until we hit a speed bump and things turned sour. One of my team members shared some information that I was totally not expecting. In a nano-second I...
by Terri Klass | Jun 27, 2021 | Conflict Resolution, Leadership Brand, Leadership Development, Management Development, Open-Minded, Teams
Recently I was drawn into a heated discussion on a team I lead. The interaction took place so quickly that I barely realized what was happening until I had already been sucked in. Information and data were being thrown at me, leaving little room for me to respond to...
by Terri Klass | Jun 1, 2021 | Building Trust, Leadership Development, Open-Minded, strategic listening, Team Building
At a presentation this week with a group of leaders under a beautiful outdoor tent, some magical connections began to form. Although many of the leaders worked with one another for many years, there were several new team members who recently joined. There had been a...