by Terri Klass | Sep 28, 2010 | Communication, Leadership Development, Teams
There are so many technically competent managers and leaders who seem to have so much trouble leading successful teams. One might think that a leader’s superior expertise in an area would be good enough for their followers to support them. But that is not the case. At...
by Terri Klass | Jun 16, 2010 | Coaching, Communication, Leadership Development, Teams
There is nothing worse than feeling an opportunity to help someone grow gets away from us. Have you ever experienced that moment when you wished you had said something to coach a team member in a certain direction, but the interaction dissolved? One of the reasons we...
by Terri Klass | Mar 9, 2010 | Communication, Positive Feedback, Teams
When hiring new people for your organization, it is important to decide what would make a great team member. Asking the right questions always depends on knowing what you are looking for. Deciding on the necessary qualities of a new addition to your company can be the...