by Terri Klass | Jun 16, 2010 | Coaching, Communication, Leadership Development, Teams
There is nothing worse than feeling an opportunity to help someone grow gets away from us. Have you ever experienced that moment when you wished you had said something to coach a team member in a certain direction, but the interaction dissolved? One of the reasons we...
by Terri Klass | May 19, 2010 | Communication, Evaluating Leaders, Leadership Development
I just had one of those intellectual conversations with a friend about whether or not it is possible to measure the success of a teacher. She is a teacher who feels that it is tricky to adequately create measurable competencies for teachers. So it got me thinking....
by Terri Klass | Mar 11, 2010 | Communication, Conflict Resolution, Positive Feedback, Team Building
One of the biggest challenges for businesses today is integrating the Gen Y twenty-somethings into a Baby Boomer culture. In fact, many of the leaders in today’s companies are part of the Baby Boomer group, with definite work ethics and a standard of high achievement....
by Terri Klass | Mar 3, 2010 | Leadership Development
Imagine walking into an organization and thinking that everyone seemed connected. If you could cast a ball of yarn throughout all the departments, each stakeholder would be holding on to a string of the yarn and explaining how their department depends on another...
