by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...
by Terri Klass | May 19, 2010 | Communication, Evaluating Leaders, Leadership Development
I just had one of those intellectual conversations with a friend about whether or not it is possible to measure the success of a teacher. She is a teacher who feels that it is tricky to adequately create measurable competencies for teachers. So it got me thinking....
by Terri Klass | May 5, 2010 | Leadership Development, Management Development, Open-Minded, Supervisory Development
Although research has demonstrated that leadership skills can be learned and one does not necessarily need to be born a leader, how important is the desire to lead? Does a CEO or a manager or a supervisor need to want to lead in a passionate way? If an individual...
by Terri Klass | Apr 21, 2010 | Communication, Dealing With Crises, Leadership Development, Management Development
For the past week, the news has been obsessed with volcanic ash in Iceland and its impact on most of Europe and around the world. The flights have come to a standstill in Europe and everybody seems to be caught off guard. No one seems to know what to do or how to...
by Terri Klass | Apr 7, 2010 | Communication, Leadership Development
Throughout all my years of consulting leaders, I have always learned the most from anecdotes that others shared. These stories can be very powerful and usually portray the multi-faceted aspects of a leader. Have you ever spent the time to write your own story? What...
