by Terri Klass | Oct 22, 2012 | Career Development, Coaching, Communication, Influential Leader, Leadership Development, Positive Feedback
In a recent management training program I presented, we explored obstacles to effective coaching sessions. We shared stories of feedback sessions gone wrong. We laughed, we groaned and then we decided to try to understand why some managers and leaders are more...
by Terri Klass | Oct 9, 2012 | Career Development, Coaching, Collaborative Leadership, Leadership Development, Manager as Coach
When was the last time you coached someone on your team about their career growth? During many of our performance review sessions, leaders tend to focus on the skills and responsibilities of each team member’s contributions. We look at the previous year’s goals and...
by Terri Klass | Sep 5, 2012 | Building Trust, Influential Leader, Leadership Development, Team Building
As the first days of school begin, as the leaves begin to show their colors, there is not a more perfect time for leadership to reawaken a team bidding farewell to summertime. Remember back to getting ready for a new school year. Each September I would choose a new...
by Terri Klass | Aug 20, 2012 | Building Trust, Communication, Empowerment, Influential Leader, Leadership Development
Working with clients this past year, I have noticed a big upswing with people feeling less secure in their work environments. Many times this feeling has less to do with job cuts but rather reflects the culture and climate that leadership conveys. Are you leading your...
by Terri Klass | Jul 24, 2012 | Collaborative Leadership, leadership qualities, Positive Feedback, strategic listening, Team Building
Whether we are senior executive leaders or middle management leaders, our biggest and most powerful challenge is creating the best team. According to Jim Collins, it all starts and ends with people. He points out that: “It all begins with people. Right people on the...