by Terri Klass | Mar 22, 2012 | Advice on Millennials, Collaborative Leadership, Communication, Empowerment, Leadership Development, Team Building
On March 21, 2012, Terri Klass presented “Understanding and Managing Generational Differences at Work”. The presentation focused on insights about the generations and how to engage one another to create collaborative teams.
by Terri Klass | Mar 14, 2012 | Building Trust, Collaborative Leadership, Communication, Leadership Development, Team Building
A leader’s success is oftentimes based on the performance and inner workings of their team. Building a strong team can be challenging even when the vision is clear and understood by team members. When I work with leaders and their teams, one thing that can really...
by Terri Klass | Jan 31, 2012 | Communication, Leadership Development, leadership qualities, Manager as Coach, Storytelling
When I coach leaders in how to become stronger communicators, I always ask them to share stories of who influenced them or greatly impacted their careers. We go around the room and each leader has a powerful anecdote to express with details of an important person and...
by Terri Klass | Nov 16, 2011 | Coaching, Communication, Leadership Development, Manager as Coach
At the beginning of my program on Leader As Coach, I ask everyone to think of a great coach in their life. We then share the name of that person who has impacted us and how they have influenced our leadership path. We focus on the behaviors and words of that coach...
by Terri Klass | Nov 3, 2011 | Building Trust, Communication, Evaluating Leaders, Leadership Development, leadership qualities
A few weeks ago I attended a conference of mostly accountants from all across North America. It was fascinating to meet such focused individuals who also have a streak of creativity running through them. They were all leaders in their firms of varying sizes,...
by Terri Klass | Oct 4, 2011 | Communication, Leadership Development, strategic listening, Teams
I recently presented a three day workshop for a bi-lingual manufacturing firm. The entire team attended the programs, senior leadership though supervisors. Although the topic we explored was Problem Solving, what stood out for me was how the team grew to understand...
