by Terri Klass | Apr 12, 2026 | Building Trust, Communication, Executive Coaching, Influential Leader, strategic listening, Team Building
Leadership isn’t just about strategy, execution, or results-it’s about people. At its core, leadership revolves around creating healthy, meaningful connections in the workplace. Think about your own career for a moment: Who opened doors for you? Who challenged you to...
by Terri Klass | Aug 17, 2025 | Career Development, Executive Coaching, Leadership Coaching, Leadership Development, Management Development, Open-Minded, strategic listening
All sorts of unexpected data can be shared during meetings and interactions with your colleagues. Perhaps the discussion was moving along well and it looked like a solution was about to be reached. Then some information was presented that you were totally unprepared...
by Terri Klass | May 25, 2025 | Building Trust, Collaborative Leadership, Communication, Executive Coaching, Influential Leader, Leadership Development, strategic listening
The leader seemed upset that her team wasn’t receiving the message she was sending out during a team meeting. “Listen everyone. We need to be on a call late tonight to get the information from our colleagues in Asia. Without their input, we cannot finish our report...
by Terri Klass | Mar 24, 2024 | Building Trust, Coaching, Influential Leader, Leadership Coaching, Leadership Development, leadership qualities, Open-Minded, strategic listening
Leaders walk a fine line between creating a healthy rapport with their teams and becoming too emotionally entangled to lead with objectivity. This is often a result of leaders not being able to create boundaries with others because they feel and care so much. When we...
by Terri Klass | Aug 6, 2023 | Building Trust, Change Management, Leadership Development, Open-Minded, strategic listening
Work appears differently in many of our organizations after the pandemic. Many companies are still struggling to define their in-person, remote and hybrid models for employees. Of course, no one size fits all and that can lead to a great deal of confusion and...
by Terri Klass | May 8, 2023 | Curiosity, Influential Leader, Leadership Development, leadership qualities, strategic listening
One of the most underestimated skills for influential leadership is true listening. Whether we are listening face-to-face, on the phone or on a virtual call, the person on the receiver end of a communication holds a very important listening space for the speaker. Even...
