by Terri Klass | Apr 7, 2010 | Communication, Leadership Development
Throughout all my years of consulting leaders, I have always learned the most from anecdotes that others shared. These stories can be very powerful and usually portray the multi-faceted aspects of a leader. Have you ever spent the time to write your own story? What...
by Terri Klass | Apr 1, 2010 | Building Trust, Communication, Leadership Development
In today’s turbulent workplaces, probably the most important characteristic for a leader to possess is honesty. If we cannot show others that we are trustworthy in both our words and actions, we will not have followers. So how do we show honesty? First think back to a...
by Terri Klass | Mar 17, 2010 | Communication, Goal Setting, Leadership Development
Many managers whom I have worked with ask me how they become better leaders. They have mastered the technical managerial skills of their job but they know they are not really leading. They are getting bogged down on everyday details and have no time to dream and...
by Terri Klass | Mar 11, 2010 | Communication, Conflict Resolution, Positive Feedback, Team Building
One of the biggest challenges for businesses today is integrating the Gen Y twenty-somethings into a Baby Boomer culture. In fact, many of the leaders in today’s companies are part of the Baby Boomer group, with definite work ethics and a standard of high achievement....
by Terri Klass | Mar 9, 2010 | Communication, Positive Feedback, Teams
When hiring new people for your organization, it is important to decide what would make a great team member. Asking the right questions always depends on knowing what you are looking for. Deciding on the necessary qualities of a new addition to your company can be the...
