by Terri Klass | Jul 10, 2022 | Communication, Compassion, Creative Leadership, Influential Leader, Leadership Development, Storytelling
It is often said that leadership and influence are one and the same thing. Coaching leaders and presenting leadership development programs for many years has led me to the same conclusion. In fact, it is often not the person with the fanciest title who is the most...
by Terri Klass | May 30, 2022 | Building Culture, Career Development, Collaborative Leadership, Communication, Compassion, Influential Leader, Leadership Development, Team Building
There are so many lessons leaders learned during this never-ending pandemic. We learned that although we miss each other, we can work from anywhere. We upgraded our technology skills to connect more productively. We embraced the importance of checking in with each...
by Terri Klass | Jan 30, 2022 | Building Trust, Communication, Influential Leader, Leadership Development
This question has been asked in many of my leadership programs and coaching sessions across every industry. On one hand, leaders are eager to create a culture of openness and trust, where everyone in the workplace feels accurate and complete information is being...
by Terri Klass | Jun 13, 2021 | Change Management, Communication, Goal Setting, Leadership Development, Teams
As we keep moving closer and closer to defining what our teams and organizations will look like in a post-pandemic world, many leaders are fine tuning their models. Speaking with leaders these past few weeks, different approaches are being evaluated to restarting...
by Terri Klass | May 16, 2021 | Collaborative Leadership, Communication, Empowerment, Leadership Development, Open-Minded, strategic listening, Team Building
If someone asked you this very question, how might you respond? Thinking about how a team I work with conducts their conversations brought me some pause recently. As with any team, sometimes our discussions seem to flow at a good pace with each member highly tuned in....
by Terri Klass | Jan 24, 2021 | Career Development, Communication, Dealing With Crises, Goal Setting, Leadership Development, strategic listening
Our world is topsy turvy and that can lead to unbalanced work lives and wobbly career trajectories. What once made sense for leadership success no longer applies. We used to be able to work hard in our jobs, build skills, attain knowledge and then grow our work lives....
