by Terri Klass | Nov 9, 2015 | Building Trust, Leadership Development, strategic listening, Team Building
Working with many new managers across all the generations in the workplace, one of the biggest challenges is how to establish healthy working relationships with team members. It can be very confusing deciding on the just the right “note” to strike with others. On one...
by Terri Klass | Sep 21, 2015 | Building Trust, Collaborative Leadership, Leadership Brand, Leadership Development, leadership qualities, Management Development, Open-Minded, Team Building
Whether we work on large teams, rotate between different groups, oversee our own smaller businesses or volunteer our services, we all have a need to belong. People feel valued when those they connect with, provide support and encouragement. Being part of something...
by Terri Klass | Aug 17, 2015 | Building Trust, Collaborative Leadership, Compassion, Core Values, Empowerment, Leadership Brand, Storytelling
Listening to a manager in one of my workshops go on and on about how her team members are self-absorbed caught my attention. She threw out the adage, “There is no I in team” and sensed everyone was taking advantage of her good nature. The more I heard, the more I...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Jul 13, 2015 | Building Trust, Evaluating Leaders, Gifts and Strengths, Influential Leader, Leadership Development, Open-Minded
During a recent phone call with a client, I was asked what were my specialties. They wanted to know what I “preferred” to present and what was my true expertise. I responded with my pitch, telling them about my background and ways I have impacted teams and...
by Terri Klass | Jun 2, 2015 | Building Trust, Empowerment, Influential Leader, Leadership Development, leadership qualities, Team Building
They all came to the conference with the possibility of learning about the new trends in the industry and seeing their colleagues. They were willing to sit through many sessions with an eye to bring back new ideas and lessons to each of the firms they lead. They were...
