by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Feb 23, 2020 | Building Trust, Influential Leader, Leadership Development, Team Building
Have you ever been part of a team that seemed to be swaying in the wind? It can be disconcerting to feel that a team is moving in a direction that you are unclear. Team members deserve to know where a team is headed, why they are pursuing a certain route and what...
by Terri Klass | Feb 2, 2020 | Appreciation, Building Culture, Building Trust, Gifts and Strengths, Leadership Development, Team Building
The Super Bowl is a very important time for many leaders. There are fantasy picks for the winning team with substantial money on the line. Families and friends gather for big Super Bowl parties filled with a crazy amount of highly caloric food as well as massive...
by Terri Klass | Nov 10, 2019 | Building Trust, Change Management, Communication, Dealing With Crises, Leadership Development, Team Building
Whether our teams are large or small, local or global, great performance will only occur if there is a high level of trust. A group of colleagues will only become a successful interconnected team if they are able to depend on one another during challenging times. When...
by Terri Klass | Aug 18, 2019 | Building Trust, Collaborative Leadership, Gifts and Strengths, Leadership Development
Why is trust so out of reach for some teams or organizations? This was the question we dialogued about in my leadership program this past week. It was clear that the participants were operating in a workplace that lacked trust. They spoke of the importance of...
by Terri Klass | Jun 30, 2019 | Building Trust, Dealing With Crises, Leadership Development
We all gathered together to hear what the current leader of our non-profit organization was going to say. There were twelve past leaders eagerly waiting to receive more information and updates on a challenging staffing situation. We had taken time out of our busy work...
