by Terri Klass | Apr 17, 2013 | Change Management, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
When I work with organizations on change management, I often use a game involving tennis balls. In this exercise I ask the group to form a circle. Then I hand a tennis ball to a person in the circle and ask them to throw it to someone. Then that person throws the ball...
by Terri Klass | Mar 13, 2013 | Conflict Resolution, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
Whether we are leaders of a large or small team, or working individually, one thing is for sure- conflict will happen in one shape or another. In fact, one could argue that without conflict, our achievements and accomplishments would fall flat. The very existence of...
by Terri Klass | Jan 14, 2013 | Coaching, Empowerment, Influential Leader, Team Building
There is a sign on the wall at my gym that says: “Motivation got you here. Habit will keep you coming.” I stare at these words when I work out and think about how this applies to both life and organizations. When it comes to exercising, a person can’t even begin a...
by Terri Klass | Dec 21, 2012 | Empowerment, Evaluating Leaders, Goal Setting, Leadership Development
For many of us, this past year was filled with both successes and challenges. As 2012 closes, it is a great time to reflect on what went well and what could have gone better. Looking back is always a healthy exercise because it allows us to gain a big picture...
by Terri Klass | Aug 20, 2012 | Building Trust, Communication, Empowerment, Influential Leader, Leadership Development
Working with clients this past year, I have noticed a big upswing with people feeling less secure in their work environments. Many times this feeling has less to do with job cuts but rather reflects the culture and climate that leadership conveys. Are you leading your...
by Terri Klass | Mar 22, 2012 | Advice on Millennials, Collaborative Leadership, Communication, Empowerment, Leadership Development, Team Building
On March 21, 2012, Terri Klass presented “Understanding and Managing Generational Differences at Work”. The presentation focused on insights about the generations and how to engage one another to create collaborative teams.
