by Terri Klass | Mar 13, 2013 | Conflict Resolution, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
Whether we are leaders of a large or small team, or working individually, one thing is for sure- conflict will happen in one shape or another. In fact, one could argue that without conflict, our achievements and accomplishments would fall flat. The very existence of...
by Terri Klass | Feb 24, 2013 | Communication, Influential Leader, Leadership Brand, Leadership Development, leadership qualities
Moving into new leadership positions can be both invigorating and paralyzing at the same time. On one hand we are looking forward to sharing the dreams and goals we have been storing within ourselves for a period of time. On the other hand we might feel overwhelmed as...
by Terri Klass | Feb 11, 2013 | Building Trust, Communication, Influential Leader, Leadership Development, Storytelling
I recently listened to a powerful presentation on global leadership where Sheena Iyengar from the Columbia Business School was interviewed about her vision on the characteristics of a global leader. She stressed the need for an increase in cultivating a new type of...
by Terri Klass | Feb 3, 2013 | Coaching, Influential Leader, Leadership Development, Manager as Coach
Last week when I was training managers to be more effective coaches, a young participant with a sheepish grin approached me very quietly. She pulled me into the hallway and wanted to know if she could discuss an issue she was facing regarding her team members. She...
by Terri Klass | Jan 14, 2013 | Coaching, Empowerment, Influential Leader, Team Building
There is a sign on the wall at my gym that says: “Motivation got you here. Habit will keep you coming.” I stare at these words when I work out and think about how this applies to both life and organizations. When it comes to exercising, a person can’t even begin a...
by Terri Klass | Jan 1, 2013 | Building Trust, Influential Leader, Leadership Brand, Leadership Development, Open-Minded, strategic listening
Whether I am working with leadership development programs or presenting to groups about leadership, a common word keeps cropping up- authenticity. Everyone agrees that being authentic is a key ingredient to successful leadership, but what does it really mean? Is...
