by Terri Klass | Feb 11, 2013 | Building Trust, Communication, Influential Leader, Leadership Development, Storytelling
I recently listened to a powerful presentation on global leadership where Sheena Iyengar from the Columbia Business School was interviewed about her vision on the characteristics of a global leader. She stressed the need for an increase in cultivating a new type of...
by Terri Klass | Feb 3, 2013 | Coaching, Influential Leader, Leadership Development, Manager as Coach
Last week when I was training managers to be more effective coaches, a young participant with a sheepish grin approached me very quietly. She pulled me into the hallway and wanted to know if she could discuss an issue she was facing regarding her team members. She...
by Terri Klass | Jan 14, 2013 | Coaching, Empowerment, Influential Leader, Team Building
There is a sign on the wall at my gym that says: “Motivation got you here. Habit will keep you coming.” I stare at these words when I work out and think about how this applies to both life and organizations. When it comes to exercising, a person can’t even begin a...
by Terri Klass | Jan 1, 2013 | Building Trust, Influential Leader, Leadership Brand, Leadership Development, Open-Minded, strategic listening
Whether I am working with leadership development programs or presenting to groups about leadership, a common word keeps cropping up- authenticity. Everyone agrees that being authentic is a key ingredient to successful leadership, but what does it really mean? Is...
by Terri Klass | Nov 19, 2012 | Career Development, Coaching, Influential Leader, Leadership Development, Manager as Coach
When was the last time you thought about helping someone reach for a higher goal? As leaders, one way we motivate others to achieve and grow is by taking the time to discuss strengths, passions and dreams. Not all leaders have the confidence or desire to meet with...
by Terri Klass | Oct 22, 2012 | Career Development, Coaching, Communication, Influential Leader, Leadership Development, Positive Feedback
In a recent management training program I presented, we explored obstacles to effective coaching sessions. We shared stories of feedback sessions gone wrong. We laughed, we groaned and then we decided to try to understand why some managers and leaders are more...
