by Terri Klass | Oct 20, 2014 | Building Trust, Dealing With Crises, Empowerment, Leadership Development, Manager as Coach, Open-Minded
Leading a team is not for the faint of heart. Some days everything seems to flow with teammates collaborating with enthusiasm and energy. Other days seem more like a hurricane with each person spinning around, wobbling, without a clear path. Working with a client...
by Terri Klass | Sep 22, 2014 | Building Trust, Collaborative Leadership, Leadership Development, Open-Minded, Problem Solving, Team Building
In an intriguing NY Times Op Ed piece today, David Brooks explained that whatever activities we pursue, we are essentially looking for ways to cultivate friends. Whether we attend a conference, go on a tour or go to a networking event, what we are truly “craving” is...
by Terri Klass | Sep 8, 2014 | Building Trust, Empowerment, Leadership Development, leadership qualities, Uncategorized
This intriguing question popped up in a leadership program I was presenting this week. A young, very bright and ambitious manager was very sincere in wondering why leaders need to think about being accountable. “Isn’t being accountable just plain common sense?” she...
by Terri Klass | Aug 18, 2014 | Building Trust, Generosity, Influential Leader, Inspire, Leadership Brand, Leadership Development, Team Building
In the NY Times this morning there was an article about how several small companies are using algorithms to market specific products like clothing, make-up and wines to different individuals. The concept is to make online shopping more customized for buyers based on...
by Terri Klass | Aug 4, 2014 | Building Trust, Empowerment, Influential Leader, Inspire, Leadership Development, Management Development, Manager as Coach, Teams
While presenting a program on Leadership this week, the idea of losing control with a team kept emerging. There was a real sense of inadequacy and being left in the dark if the managers didn’t stay on top of all the technical aspects of their team member’s jobs....
by Terri Klass | Feb 10, 2014 | Building Trust, Influential Leader, Leadership Brand, Leadership Development, leadership qualities
Sunday night marked the 50th anniversary of The Beatles coming to the United States and performing on the Ed Sullivan Show. What an extraordinary group of young, enterprising men who changed music forever. They started out as just a band with four young men who loved...