by Terri Klass | Jul 23, 2017 | Building Trust, Career Development, Influential Leader, Leadership Development, Management Development, Open-Minded, Team Building
When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The...
by Terri Klass | Jul 16, 2017 | Empowerment, Generosity, Gifts and Strengths, Leadership Development, Management Development, Open-Minded, Team Building
Labels were part of my upbringing. I say that because in my family each child was given a label to describe their abilities or personality. One of us was the baker and dramatic. One of us was pushy and a guitar player. One of us was an ice skater and not an academic....
by Terri Klass | Jul 2, 2017 | Building Trust, Collaborative Leadership, Communication, Empowerment, Generosity, Leadership Development, leadership qualities, Open-Minded, Teams
Independence Day is upon us in the United States and many will celebrate with fireworks, social gatherings and plenty of barbecued food. It is a joyous time as we honor those who helped create a country of freedom and choice. Along with having the many opportunities,...
by Terri Klass | Jun 25, 2017 | Career Development, Change Management, Goal Setting, Leadership Development, Management Development, Open-Minded
The sun started to go behind the clouds and it became darker and darker on the beach. I was only sitting in my chair for about an hour. I needed the break and was so looking forward to a morning of calm and rest. Should I ride this unsettled weather out or rethink my...
by Terri Klass | Jun 18, 2017 | Change Management, Collaborative Leadership, Goal Setting, Influential Leader, Leadership Development, Open-Minded, Problem Solving, Team Building
How does your team look these days? Are team members dragging their feet, awaiting a vacation or a day off? Has the routine and workload gotten the better of everyone? Maybe the direction the team is following doesn’t seem to make a lot a sense or support the overall...
by Terri Klass | Jun 11, 2017 | Creative Leadership, Dealing With Crises, Generosity, Influential Leader, Leadership Development, Problem Solving
During a recent short out- of- town adventure, my leadership antennae went into high gear. Going into any new local, I am usually very excited and pumped to learn and recharge my batteries. It is a great opportunity to take time to just think and dream and plan. This...
