by Terri Klass | Apr 21, 2010 | Communication, Dealing With Crises, Leadership Development, Management Development
For the past week, the news has been obsessed with volcanic ash in Iceland and its impact on most of Europe and around the world. The flights have come to a standstill in Europe and everybody seems to be caught off guard. No one seems to know what to do or how to...
by Terri Klass | Apr 7, 2010 | Communication, Leadership Development
Throughout all my years of consulting leaders, I have always learned the most from anecdotes that others shared. These stories can be very powerful and usually portray the multi-faceted aspects of a leader. Have you ever spent the time to write your own story? What...
by Terri Klass | Apr 1, 2010 | Building Trust, Communication, Leadership Development
In today’s turbulent workplaces, probably the most important characteristic for a leader to possess is honesty. If we cannot show others that we are trustworthy in both our words and actions, we will not have followers. So how do we show honesty? First think back to a...
by Terri Klass | Mar 23, 2010 | Leadership Development, Management Development, Myers-Briggs MBTI
Understanding your strengths and blind spots of your personality can be the most essential ingredient to leadership success. Have you ever taken a Myers-Briggs Type Indicator assessment (MBTI)? Through this tool, a leader can learn about their personality preferences....
by Terri Klass | Mar 17, 2010 | Communication, Goal Setting, Leadership Development
Many managers whom I have worked with ask me how they become better leaders. They have mastered the technical managerial skills of their job but they know they are not really leading. They are getting bogged down on everyday details and have no time to dream and...
by Terri Klass | Mar 5, 2010 | Delegation, Leadership Development
I was recently reading an interview with a president of a Global Health Program who spoke about the difficult transition from worker bee to manager. He thought that one of the biggest challenges facing that person is the issue of delegation. He asked the question,...
