by Terri Klass | Aug 16, 2010 | Building Trust, Leadership Development, Team Building, Uncategorized
As I work with different leaders across different industries, I constantly re-evaluate what it takes to be a brave and authentic leader. What are those ingredients that if mixed together will create a great leader? This is a recipe based on some great thinkers as well...
by Terri Klass | Jul 22, 2010 | Building Trust, Customer Needs, Evaluating Leaders, Leadership Development
I am in the process of finding a wedding venue for my daughter and future son-in-law. This is no easy task as many of you know but one that requires persistence and patience. As my daughter and I search, one thing that has influenced us is how we are treated and...
by Terri Klass | Jun 16, 2010 | Coaching, Communication, Leadership Development, Teams
There is nothing worse than feeling an opportunity to help someone grow gets away from us. Have you ever experienced that moment when you wished you had said something to coach a team member in a certain direction, but the interaction dissolved? One of the reasons we...
by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...
by Terri Klass | May 19, 2010 | Communication, Evaluating Leaders, Leadership Development
I just had one of those intellectual conversations with a friend about whether or not it is possible to measure the success of a teacher. She is a teacher who feels that it is tricky to adequately create measurable competencies for teachers. So it got me thinking....
by Terri Klass | May 5, 2010 | Leadership Development, Management Development, Open-Minded, Supervisory Development
Although research has demonstrated that leadership skills can be learned and one does not necessarily need to be born a leader, how important is the desire to lead? Does a CEO or a manager or a supervisor need to want to lead in a passionate way? If an individual...
