by Terri Klass | Aug 19, 2018 | Career Development, Dealing With Crises, Empowerment, Leadership Development, Open-Minded, strategic listening
Standing at the baggage carousel waiting for my black bag with a bright blue ribbon to come out was stressful. Knowing that there was a connecting flight and a busy airport scene did little to reduce the anxiety level of whether the suitcase would finally come down...
by Terri Klass | Jul 29, 2018 | Business Development, Career Development, Core Values, Influential Leader, Leadership Brand, Leadership Development, Management Development, Open-Minded, Team Building
During a conversation this past week with a sales rep, the importance of following ethical practices came up. It has become very difficult in many industries to have face-to-face time with the real decision makers, which is causing sales people to be in a quandary....
by Terri Klass | Jun 17, 2018 | Advice on Millennials, Building Culture, Career Development, Communication, Leadership Development, Management Development, Open-Minded
Many organizations today are desperately trying to hold on to their most gifted talent. What companies are finding is that it is one thing to recruit the strongest new talent and quite another thing to retain them and keep them highly engaged. Especially in the...
by Terri Klass | May 13, 2018 | Building Trust, Career Development, Communication, Empowerment, Goal Setting, Leadership Development, Management Development, Open-Minded
The past few weeks we had a groundhog set up shop beneath our front porch. He dug some deep holes to create a path under the porch and seemed to be constantly escaping our view. Then the critter decided to eat our wire that connects to an outside pole lamp. And that...
by Terri Klass | May 6, 2018 | Career Development, Curiosity, Leadership Development, Mentoring, Open-Minded
When we think about curiosity many of us revert back to our childhood. We are reminded of the freedom to discover new characters in books or find different approaches to attacking a math problem or fun ways to cause an explosion during a science experiment. We may...
by Terri Klass | Apr 15, 2018 | Collaborative Leadership, Empowerment, Leadership Development, Management Development, Open-Minded, Positive Feedback, strategic listening
Many leaders have faced the scenario where they are managing up to help their boss survive. And I do mean survive. Their immediate boss may feel “put-upon” and undervalued by their senior leader and as a result implodes consistently. This was what was happening to...
