by Terri Klass | Nov 11, 2013 | Generosity, Influential Leader, Leadership Development, Storytelling
One of the most common concerns I hear from leaders at all levels is being “left out of the loop.” We think we have a strong connection to our colleagues and teams, yet we sometimes miss out on information being shared. We may not be told that someone is really...
by Terri Klass | Aug 27, 2013 | Empowerment, Generosity, Influential Leader, Leadership Brand, Storytelling
I have recently noticed leaders everywhere I go. I see them in organizations stepping up and taking a controversial stand. I see them in retail stores helping customers who are unhappy with a purchase. I see them in volunteer positions packing up sandwiches and making...
by Terri Klass | Jul 9, 2013 | Building Trust, Communication, Core Values, Influential Leader, Leadership Brand, Leadership Development, Storytelling
Growing up, I was taught to keep my personal life private. Beginning with my family, my parents encouraged me to be careful about what information I shared with people, including my friends. When I entered the workplace, I carried that belief with me that there should...
by Terri Klass | Jul 1, 2013 | Collaborative Leadership, Leadership Development, Open-Minded, Storytelling
I know summer is just beginning, but I just returned from my most exciting vacation ever! We decided to explore the South of France without a tour or even a guide. I was determined to do my critical research and create an itinerary that would include both historical...
by Terri Klass | Feb 11, 2013 | Building Trust, Communication, Influential Leader, Leadership Development, Storytelling
I recently listened to a powerful presentation on global leadership where Sheena Iyengar from the Columbia Business School was interviewed about her vision on the characteristics of a global leader. She stressed the need for an increase in cultivating a new type of...
by Terri Klass | Apr 17, 2012 | Influential Leader, Leadership Brand, Leadership Development, Storytelling
A few days ago I was speaking with a leader in one of my trade organizations who was complaining about not having members involved. He was wondering why only certain people who join associations become involved. We have all joined different professional organizations...