by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Apr 5, 2020 | Dealing With Crises, Empowerment, Goal Setting, Leadership Development, Team Building
The world has come undone and what leaders could always depend on no longer is a sure thing. We used to be able to control parts of our professional and personal life in order to create a comfortable routine. We had established daily patterns that we welcomed each...
by Terri Klass | Feb 23, 2020 | Building Trust, Influential Leader, Leadership Development, Team Building
Have you ever been part of a team that seemed to be swaying in the wind? It can be disconcerting to feel that a team is moving in a direction that you are unclear. Team members deserve to know where a team is headed, why they are pursuing a certain route and what...
by Terri Klass | Feb 9, 2020 | Core Values, Leadership Development, Management Development, Mentoring, strategic listening, Team Building
Organizations often focus their time and resources on developing senior leaders rather than also having a professional development strategy for their new leaders. They think that sending their senior people to conferences, training opportunities or even offering...
by Terri Klass | Feb 2, 2020 | Appreciation, Building Culture, Building Trust, Gifts and Strengths, Leadership Development, Team Building
The Super Bowl is a very important time for many leaders. There are fantasy picks for the winning team with substantial money on the line. Families and friends gather for big Super Bowl parties filled with a crazy amount of highly caloric food as well as massive...
by Terri Klass | Nov 24, 2019 | Appreciation, Building Culture, Core Values, Generosity, Leadership Development, Team Building
There is no more impactful way to help someone grow their confidence than by a leader telling a colleague or a direct report how grateful they are for their valuable contributions to the team. Seems simple enough and yet many leaders sometimes forget that important...
