by Terri Klass | Jan 29, 2017 | Communication, Conflict Resolution, Difficult People, Empowerment, Leadership Development
They really can get the best of us when we face them daily. They know just what to do to frustrate us and are so able to challenge any suggestion we make. Just seeing them across a conference table can set off warning lights in our heads that force us to back down or...
by Terri Klass | May 17, 2013 | Conflict Resolution, Empowerment, Leadership Development, Open-Minded
Join me on Monday, May 20th, 7pm EST, as I co-host #LeadWithGiants tweetchat! TOPIC: Toxic and Healthy Conflict One thing leaders can always count on is conflict. Whether we lead a team, work in an organization, or connect with individuals, disagreements always...
by Terri Klass | Mar 13, 2013 | Conflict Resolution, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
Whether we are leaders of a large or small team, or working individually, one thing is for sure- conflict will happen in one shape or another. In fact, one could argue that without conflict, our achievements and accomplishments would fall flat. The very existence of...