by Terri Klass | Dec 23, 2018 | Career Development, Empowerment, Leadership Development
As leaders look at their long to-do lists as the holidays and vacation period rolls in, we have two choices to make: tackle our agenda items to get a head start on the new year or step back and forget about it all for a bit. I’m not saying to leave everything for...
by Terri Klass | Dec 9, 2018 | Collaborative Leadership, Influential Leader, Inspire, Leadership Development, Storytelling, strategic listening
This past week I was a guest at a local business community event whose mission was to reach out and employ adults with disabilities as well as veterans. The speakers were all wonderful but one in particular really caught my attention. Although he held a high political...
by Terri Klass | Dec 2, 2018 | Appreciation, Customer Needs, Leadership Brand
They are so precious to us and yet sometimes leaders make mistakes when working with their customers. Our missteps are not deliberate but often a result of juggling too many projects at the same time. Whether we work within a large organization, on a smaller team or...
by Terri Klass | Nov 25, 2018 | Career Development, Goal Setting, Leadership Development
Here we are about to enter our final month of the year. It has been a busy 11 months for many leaders, experiencing both highs and lows in their workplaces and careers. To think about what has gone well and what hasn’t worked out for us is a process and like any...
by Terri Klass | Nov 11, 2018 | Communication, Influential Leader, Leadership Brand, Leadership Development
Many of us have a difficult time sharing our thoughts and ideas in an impactful way. We look around and marvel at how other people can just present their opinions in a free-flowing way and everyone seems to pay attention to them and listen. Being able to express...
