by Terri Klass | May 12, 2014 | Communication, Leadership Development, Open-Minded
For the past year I have been working with an organization to help create more accountability and transparency. Each week when I arrive, I am greeted by a warm, smiling face at the front desk. This professional receptionist always makes sure to welcome me by sharing...
by Terri Klass | May 5, 2014 | Communication, Leadership Development, strategic listening
We all do it. We all think we are perfectly capable of listening while finishing up a task or two. We honestly believe that we can process many types of information simultaneously, not focusing on any one in particular. “I am great at multitasking!” “I just don’t have...
by Terri Klass | Apr 28, 2014 | Advice on Millennials, Empowerment, Generosity, Influential Leader, Leadership Development, strategic listening
I know two Millennial leaders who are working very hard to prove themselves in their organizations. They both are striving to master the critical skills for their individual careers as well as build meaningful relationships. Both are extremely open to honest feedback,...
by Terri Klass | Apr 21, 2014 | Influential Leader, Storytelling
This past weekend I viewed an inspiring Biennial exhibit at the Whitney Museum in New York City where relatively unknown artists had the opportunity put together their exhibits. It was fascinating to see how each show was presented in a way that reflected the artist’s...
by Terri Klass | Apr 14, 2014 | Core Values, Leadership Brand, Leadership Development, leadership qualities
Working with people at all levels in all types of organizations, I have come to realize that we each lead so differently. What is important to one person is of no consequence to another. One leader may value getting to know their team members more intimately, while...
