by Terri Klass | Jun 8, 2025 | Building Trust, Collaborative Leadership, Communication, Core Values, Executive Coaching, Influential Leader, Leadership Coaching, Leadership Development, Teams
One of the biggest frustrations that leaders face isn’t a lack of skills or knowledge—it’s being out of alignment with the people around them. This is often a topic brought up in my coaching sessions with leaders at all stages of their careers. Whether it’s a...
by Terri Klass | May 25, 2025 | Building Trust, Collaborative Leadership, Communication, Executive Coaching, Influential Leader, Leadership Development, strategic listening
The leader seemed upset that her team wasn’t receiving the message she was sending out during a team meeting. “Listen everyone. We need to be on a call late tonight to get the information from our colleagues in Asia. Without their input, we cannot finish our report...
by Terri Klass | Feb 25, 2024 | Coaching, Communication, Difficult People, Executive Coaching, Leadership Coaching, Leadership Development
It’s fascinating how many leaders during my leadership coaching and training have confessed their struggles with difficult conversations. Many even have professed an avoidance of entering into discussions where they may need to share uncomfortable information. They...
by Terri Klass | Jan 10, 2024 | Building Trust, Career Development, Communication, Curiosity, Gifts and Strengths, Influential Leader, Leadership Development
Recently I launched a leadership development program for a non-profit I have worked with for many years. Everybody arrived looking excited to be invited to the session and looking forward to what it was all about. You could feel the electricity and hear the buzz. So...
by Terri Klass | Jun 18, 2023 | Building Confidence, Communication, Core Values, Influential Leader
Whether you speak in a loud or soft voice or tend to be speedy or more paced in your communication, there is one most important piece to being an impactful leader- using an authentic voice. Just think about the leaders you have worked with throughout your career....
by Terri Klass | Mar 5, 2023 | Career Development, Communication, Conflict Resolution, Influential Leader, Leadership Development, Teams
It’s sometimes hard for leaders to break out of old routines and embrace new ways to adjust their leadership lens. Often, they expend most of their energy handling daily crises without even noticing that they have been working in the same patterns for way too many...