by Terri Klass | Oct 19, 2015 | Communication, Leadership Development, leadership qualities, Management Development, strategic listening
One of the most important skills for leaders to own is their ability to communicate effectively. Although we each may have unique styles of conveying our messages, each message represents who we are and how we are perceived. I usually begin my Assertive...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Jul 6, 2015 | Advice on Millennials, Career Development, Coaching, Communication, Empowerment, Gifts and Strengths, Leadership Development, leadership qualities
I’ve worked with many new leaders in all types of industries and one thing is for sure- making mistakes and learning how to dust ourselves off is essential. It’s kind of like learning to ride a bike for the first time. We are so excited to master the skill and ride...
by Terri Klass | Jun 29, 2015 | Building Confidence, Career Development, Communication, Empowerment, Gifts and Strengths, Leadership Development
My undergraduate degree was in English and Secondary Education but the teaching market imploded when I was ready to start my career. I learned so much from my education mentors, especially during my student teaching phase. Most of all, I gained a sense of who I was...
by Terri Klass | Apr 6, 2015 | Change Management, Collaborative Leadership, Communication, Inspire, Leadership Development, Management Development, Mentoring, Team Building
Beginning with my MBA days, I have been intrigued with the differences between management and leadership. Since John P. Kotter, retired professor at Harvard Business School, shared his transformative insights about the separate roles that management and leadership...
by Terri Klass | Mar 23, 2015 | Building Trust, Collaborative Leadership, Communication, Empowerment, Influential Leader, Leadership Development, Teams
An energetic but frustrated team leader I worked with recently, had some great ideas but was having a difficult time rallying her troops to see her vision. Her concerns about her team members ranged from: “They are stuck in old routines and patterns.” “They can’t hear...
