by Terri Klass | Oct 23, 2016 | Building Trust, Business Development, Change Management, Collaborative Leadership, Leadership Development
My father was a salesman. He owned a small storm window and storm door business that he was very proud of. He worked very hard trying to grow his company as economic changes often dictated different conditions. He had an entrepreneurial spirit that never allowed him...
by Terri Klass | Oct 16, 2016 | Building Confidence, Building Trust, Empowerment, Influential Leader, Leadership Development, Management Development
Many of us spend much of our time working with people who possess high- ranking positional titles. These colleagues may be our bosses, our co-workers or even members of different departments. They seem to have control over how we run our jobs or at least we allow them...
by Terri Klass | Sep 18, 2016 | Building Trust, Influential Leader, Leadership Development, Open-Minded, strategic listening
For the past six months my local town has been facing many store closings. Although we have always had a vibrant downtown area, retail establishments seem to be unable to keep their doors open lately. Week after week it seems that another store is closing and no new...
by Terri Klass | Sep 11, 2016 | Building Trust, Compassion, Gifts and Strengths, Leadership Development, Management Development, Open-Minded
Working with many different types of leaders and organizations, it is fascinating to see both the levels of trust and distrust that exist. I sense it right away when team members have a high degree of trust for one another. There is a real feeling of camaraderie and...
by Terri Klass | Aug 21, 2016 | Building Trust, Core Values, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Open-Minded, Team Building
One of the most critical qualities leaders say they must possess is integrity. When asking leaders what is important for great leadership, there isn’t a time that integrity doesn’t pop-up. It also doesn’t matter what type of job or industry that leaders work,...
by Terri Klass | Aug 7, 2016 | Building Trust, Leadership Development, leadership qualities, Storytelling
Whether we lead a team, contribute individually or collaborate with colleagues, our leadership influence depends on how others see us. If we want to grow our career and help others reach their career goals, we need to not only be strong role models but also leaders...
