by Terri Klass | May 16, 2021 | Collaborative Leadership, Communication, Empowerment, Leadership Development, Open-Minded, strategic listening, Team Building
If someone asked you this very question, how might you respond? Thinking about how a team I work with conducts their conversations brought me some pause recently. As with any team, sometimes our discussions seem to flow at a good pace with each member highly tuned in....
by Terri Klass | Apr 18, 2021 | Collaborative Leadership, Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, Teams, Uncategorized
Partnering with a team recently to find a solution to a complicated challenge was no simple task. At first, it seemed that there was an obvious resolution but as with most complex problems, there was way more involved. Different perspectives and suggestions were...
by Terri Klass | Feb 7, 2021 | Building Culture, Career Development, Collaborative Leadership, Customer Needs, Leadership Development
Many leaders are trying to figure out how to stay focused and positive when their teams and personal life are far from calm. This past week I received a very upsetting phone call from a person within a non-profit I am working with. She poured her heart out to me about...
by Terri Klass | Jan 10, 2021 | Collaborative Leadership, Empowerment, Influential Leader, Leadership Development, Teams
This past week I was working with a team of dedicated people who have faced a great deal of change during the past few years. The organization was about to hire a new team leader and they were concerned how they would work with this person. A previous team leader was...
by Terri Klass | Nov 29, 2020 | Collaborative Leadership, Communication, Influential Leader, Leadership Development, Teams
Working remotely has been both a challenge and an opportunity for workers around the globe. For some leaders the ability to connect with their colleagues right from the comfort of their home offices appears to be a dream come true. While other leaders are missing the...
by Terri Klass | Sep 7, 2020 | Building Trust, Collaborative Leadership, Conflict Resolution, strategic listening, Team Building, Teams
I have been working with a new non-profit team of leaders these past few months. This team has a mixture of long-time members as well as brand new members that represent the diversity of the organization. The challenge is that the expectations are extremely different...