by Terri Klass | Oct 9, 2016 | Communication, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Self-Promotion, Storytelling
What type of leader do you want to be? If someone were to ask you what your brand of leadership looks like, what would you say? Have you thought about how you reached the point of leading that you are today? Sure we all want to make valuable contributions and feel...
by Terri Klass | Sep 18, 2016 | Building Trust, Influential Leader, Leadership Development, Open-Minded, strategic listening
For the past six months my local town has been facing many store closings. Although we have always had a vibrant downtown area, retail establishments seem to be unable to keep their doors open lately. Week after week it seems that another store is closing and no new...
by Terri Klass | Aug 21, 2016 | Building Trust, Core Values, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Open-Minded, Team Building
One of the most critical qualities leaders say they must possess is integrity. When asking leaders what is important for great leadership, there isn’t a time that integrity doesn’t pop-up. It also doesn’t matter what type of job or industry that leaders work,...
by Terri Klass | Aug 14, 2016 | Collaborative Leadership, Core Values, Evaluating Leaders, Influential Leader, Leadership Development, leadership qualities
I’m a big believer in visuals and images. When leaders make commitments to themselves and their teams about the importance of strong leadership, words may not be enough. Although words can be a good way to begin a conversation or reflection about leadership, words...
by Terri Klass | Jul 31, 2016 | Empowerment, Influential Leader, Leadership Development, leadership qualities, Open-Minded
Whenever I enter the room to present a new workshop I always wonder what the participants will be like. Will they be happy to be there and be interested in learning new ideas? Are they being forced to attend because of an area that their boss thinks needs improving?...
by Terri Klass | Jun 26, 2016 | Building Trust, Customer Needs, Influential Leader, Leadership Development, Team Building
This past week I had conversations with two extraordinary leaders in the pharmaceutical industry. Both are sales reps and both are very successful for an important reason- their vision of leadership. For some leaders in sales their focus is about sharing the benefits...