by Terri Klass | Jul 29, 2018 | Business Development, Career Development, Core Values, Influential Leader, Leadership Brand, Leadership Development, Management Development, Open-Minded, Team Building
During a conversation this past week with a sales rep, the importance of following ethical practices came up. It has become very difficult in many industries to have face-to-face time with the real decision makers, which is causing sales people to be in a quandary....
by Terri Klass | May 20, 2018 | Building Culture, Communication, Core Values, Influential Leader, Leadership Brand, Leadership Development, Management Development, Team Building
In a recent coaching session a deep discussion ensued about what it means to show our “true self”. We explored why it sometimes seems easier to just become the team’s image of who they think we are. After all, is it necessary to reveal our “real side” if it may upset...
by Terri Klass | Apr 29, 2018 | Career Development, Communication, Core Values, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Management Development
Last week I spent time in a desert town and met many different types of people and leaders. Each connection made a big impact on how I eventually interacted with each of these individuals. Some of the leaders were efficient but lacked emotion while other leaders spent...
by Terri Klass | Apr 8, 2018 | Building Culture, Building Trust, Career Development, Coaching, Empowerment, Influential Leader, Leadership Development, leadership qualities, Management Development, Manager as Coach, Open-Minded
Listening to a client this week share his frustrations on the state of leadership in his organization brought alarm to me on how I was going to help. By the time I got off the phone call my head was spinning with both concern and possibility. Sure this company had...
by Terri Klass | Mar 4, 2018 | Building Confidence, Dealing With Crises, Empowerment, Influential Leader, Leadership Development, Management Development, Problem Solving
In a problem-solving workshop this past week leaders spent a great deal of time working on some of the critical challenges they were facing in their workplaces. At first there was a great deal of frustration and anger in describing the leaders’ crises. It was clear...
by Terri Klass | Feb 25, 2018 | Building Trust, Collaborative Leadership, Compassion, Influential Leader, Leadership Development, strategic listening, Team Building
I’ve been working with several teams this past six months that are having a tough time coming together in a unified way. It’s not that team members are purposefully going in different directions but rather there is a missing strand of connectivity. There is also an...