by Terri Klass | Oct 30, 2016 | Building Trust, Delegation, Influential Leader, Leadership Brand, Leadership Development, Management Development
With Halloween upon us, what better time than now to expose how hiding behind a frightening mask can impact our leadership. Working with leaders at many different levels, I have seen the craziest and most debilitating leadership masks. One healthcare leader had the...
by Terri Klass | Oct 23, 2016 | Building Trust, Business Development, Change Management, Collaborative Leadership, Leadership Development
My father was a salesman. He owned a small storm window and storm door business that he was very proud of. He worked very hard trying to grow his company as economic changes often dictated different conditions. He had an entrepreneurial spirit that never allowed him...
by Terri Klass | Oct 16, 2016 | Building Confidence, Building Trust, Empowerment, Influential Leader, Leadership Development, Management Development
Many of us spend much of our time working with people who possess high- ranking positional titles. These colleagues may be our bosses, our co-workers or even members of different departments. They seem to have control over how we run our jobs or at least we allow them...
by Terri Klass | Oct 9, 2016 | Communication, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Self-Promotion, Storytelling
What type of leader do you want to be? If someone were to ask you what your brand of leadership looks like, what would you say? Have you thought about how you reached the point of leading that you are today? Sure we all want to make valuable contributions and feel...
by Terri Klass | Oct 4, 2016 | Appreciation, Building Confidence, Generosity, Gifts and Strengths, Leadership Development, Mentoring, Storytelling
I recently shared with one of my daughters a critical realization about my career. I had learned the bulk of my skills and knowledge from a woman I worked for many years ago. She was an extraordinary boss and more importantly, a talented mentor. I had accepted a...
by Terri Klass | Sep 25, 2016 | Appreciation, Customer Needs, Leadership Brand, Leadership Development, strategic listening
These past few weeks I have been working with a vendor to set up an online assessment for one of my clients. Although I have administered this assessment for a long time I never dealt with this vendor. I was uneasy at first to connect with a new supplier, but kept...
