by Terri Klass | Jul 31, 2016 | Empowerment, Influential Leader, Leadership Development, leadership qualities, Open-Minded
Whenever I enter the room to present a new workshop I always wonder what the participants will be like. Will they be happy to be there and be interested in learning new ideas? Are they being forced to attend because of an area that their boss thinks needs improving?...
by Terri Klass | Jul 24, 2016 | Compassion, Core Values, Creative Leadership, Empowerment, Leadership Brand, Leadership Development, Management Development
I just returned from a wonderful vacation in the northwest of the U.S. and Canada. That part of the world possesses incredible natural beauty and laid-back charm. Very different from the hustle and bustle of the northeast U.S. where I spend most of my professional and...
by Terri Klass | Jul 8, 2016 | Change Management, Collaborative Leadership, Gifts and Strengths, Goal Setting, Leadership Development, Management Development
I’ve heard the saying that “collaboration is the new teamwork” but what does that really mean? Most of the workplaces I partner with contain many interconnected teams that live by their goals and deadlines. Each team is very focused, not always caring all that much...
by Terri Klass | Jul 3, 2016 | Compassion, Gifts and Strengths, Leadership Brand, Leadership Development, leadership qualities, Open-Minded
In the United States we celebrate our independence on July 4th. Being independent can mean many things depending on your leadership perspective. It can mean following through on your most passionate dream or making a decision that works for you only. It could call on...
by Terri Klass | Jun 26, 2016 | Building Trust, Customer Needs, Influential Leader, Leadership Development, Team Building
This past week I had conversations with two extraordinary leaders in the pharmaceutical industry. Both are sales reps and both are very successful for an important reason- their vision of leadership. For some leaders in sales their focus is about sharing the benefits...
by Terri Klass | Jun 12, 2016 | Building Trust, Collaborative Leadership, Communication, Leadership Development, strategic listening
I was having a discussion this week with a mother of a recent high school graduate. After congratulating her on her son’s achievement, she turned to me and said: “My son really struggled with his academics, but is really good with people. He is so social and...
