by Terri Klass | Jul 13, 2015 | Building Trust, Evaluating Leaders, Gifts and Strengths, Influential Leader, Leadership Development, Open-Minded
During a recent phone call with a client, I was asked what were my specialties. They wanted to know what I “preferred” to present and what was my true expertise. I responded with my pitch, telling them about my background and ways I have impacted teams and...
by Terri Klass | Feb 9, 2015 | Building Confidence, Empowerment, Influential Leader, Leadership Development, leadership qualities, Open-Minded, strategic listening
Managers are frequently asking me how to gain the respect of their teams and bosses. They feel that they have great insights to share but are having a challenging time being recognized. They will inquire: “Why can’t I get my boss to respect my decisions?” “My team...
by Terri Klass | Jan 26, 2015 | Empowerment, Leadership Development, Open-Minded, Problem Solving
I have never been a big fan of snowstorms. I don’t mind the white fluffy stuff but driving in it is another story. Since my college days when I went to school in Buffalo, NY, I learned to brave the icy roads by just getting in my car, turning on the ignition and...
by Terri Klass | Nov 24, 2014 | Core Values, Generosity, Influential Leader, Leadership Development, leadership qualities, Open-Minded
Leadership can be lonely. That is the honest truth. Have you ever sat still long enough to look around to see and feel what was happening with the people and the activities in your personal and professional life? Sometimes we sense that decisions are being made...
by Terri Klass | Oct 20, 2014 | Building Trust, Dealing With Crises, Empowerment, Leadership Development, Manager as Coach, Open-Minded
Leading a team is not for the faint of heart. Some days everything seems to flow with teammates collaborating with enthusiasm and energy. Other days seem more like a hurricane with each person spinning around, wobbling, without a clear path. Working with a client...
by Terri Klass | Sep 22, 2014 | Building Trust, Collaborative Leadership, Leadership Development, Open-Minded, Problem Solving, Team Building
In an intriguing NY Times Op Ed piece today, David Brooks explained that whatever activities we pursue, we are essentially looking for ways to cultivate friends. Whether we attend a conference, go on a tour or go to a networking event, what we are truly “craving” is...