by Terri Klass | Aug 17, 2025 | Career Development, Executive Coaching, Leadership Coaching, Leadership Development, Management Development, Open-Minded, strategic listening
All sorts of unexpected data can be shared during meetings and interactions with your colleagues. Perhaps the discussion was moving along well and it looked like a solution was about to be reached. Then some information was presented that you were totally unprepared...
by Terri Klass | May 25, 2025 | Building Trust, Collaborative Leadership, Communication, Executive Coaching, Influential Leader, Leadership Development, strategic listening
The leader seemed upset that her team wasn’t receiving the message she was sending out during a team meeting. “Listen everyone. We need to be on a call late tonight to get the information from our colleagues in Asia. Without their input, we cannot finish our report...
by Terri Klass | Mar 24, 2024 | Building Trust, Coaching, Influential Leader, Leadership Coaching, Leadership Development, leadership qualities, Open-Minded, strategic listening
Leaders walk a fine line between creating a healthy rapport with their teams and becoming too emotionally entangled to lead with objectivity. This is often a result of leaders not being able to create boundaries with others because they feel and care so much. When we...
by Terri Klass | Aug 6, 2023 | Building Trust, Change Management, Leadership Development, Open-Minded, strategic listening
Work appears differently in many of our organizations after the pandemic. Many companies are still struggling to define their in-person, remote and hybrid models for employees. Of course, no one size fits all and that can lead to a great deal of confusion and...
by Terri Klass | May 8, 2023 | Curiosity, Influential Leader, Leadership Development, leadership qualities, strategic listening
One of the most underestimated skills for influential leadership is true listening. Whether we are listening face-to-face, on the phone or on a virtual call, the person on the receiver end of a communication holds a very important listening space for the speaker. Even...
by Terri Klass | Oct 31, 2021 | Goal Setting, Leadership Development, Open-Minded, strategic listening, Team Building
Have you checked the calendar lately? There is an old adage that once Halloween arrives, Thanksgiving, the holidays and New Years is just around the corner. No need to panic but just a good opportunity to reflect. It’s time to begin looking at how close we have come...
