by Terri Klass | Feb 8, 2011 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I have often been asked why some work relationships are highly effective while others remain mostly combative. What impacts the success of two people or a team interacting together in a supportive and productive way? Constructive work relationships can make or break...
by Terri Klass | Jan 5, 2011 | Coaching, Leadership Development, Positive Feedback, Team Building
Happy New Year to all of you and I hope 2011 brings success and pride to all of you. As the economy slowly turns around and our organizations begin to regroup, one thing for sure will be challenging: keeping our current team in tact. All around me I keep hearing about...
by Terri Klass | Aug 16, 2010 | Building Trust, Leadership Development, Team Building, Uncategorized
As I work with different leaders across different industries, I constantly re-evaluate what it takes to be a brave and authentic leader. What are those ingredients that if mixed together will create a great leader? This is a recipe based on some great thinkers as well...
by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...
by Terri Klass | Mar 11, 2010 | Communication, Conflict Resolution, Positive Feedback, Team Building
One of the biggest challenges for businesses today is integrating the Gen Y twenty-somethings into a Baby Boomer culture. In fact, many of the leaders in today’s companies are part of the Baby Boomer group, with definite work ethics and a standard of high achievement....
