by Terri Klass | Jun 1, 2021 | Building Trust, Leadership Development, Open-Minded, strategic listening, Team Building
At a presentation this week with a group of leaders under a beautiful outdoor tent, some magical connections began to form. Although many of the leaders worked with one another for many years, there were several new team members who recently joined. There had been a...
by Terri Klass | May 16, 2021 | Collaborative Leadership, Communication, Empowerment, Leadership Development, Open-Minded, strategic listening, Team Building
If someone asked you this very question, how might you respond? Thinking about how a team I work with conducts their conversations brought me some pause recently. As with any team, sometimes our discussions seem to flow at a good pace with each member highly tuned in....
by Terri Klass | Mar 21, 2021 | Building Culture, Building Trust, Gifts and Strengths, Influential Leader, Leadership Development, strategic listening, Team Building
Feeling isolated is a fairly common emotional response for many leaders today. As the months keep dragging on during this unsettling time, many of us on teams are connecting more often about business and less on a personal level. Our virtual calls tend to focus on...
by Terri Klass | Feb 21, 2021 | Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, strategic listening, Team Building
I knew the team meeting was going to be difficult for some of the members because of the item on the agenda. In the past when this topic came up there was great deal of anger and loud voices chiming in at the same time. Adding to this polarizing issue was conducting...
by Terri Klass | Feb 7, 2021 | Building Culture, Career Development, Collaborative Leadership, Customer Needs, Leadership Development
Many leaders are trying to figure out how to stay focused and positive when their teams and personal life are far from calm. This past week I received a very upsetting phone call from a person within a non-profit I am working with. She poured her heart out to me about...