by Terri Klass | Jun 14, 2020 | Building Trust, Communication, Leadership Development, Management Development, Open-Minded, strategic listening, Team Building
Many leaders on remote teams are beginning to face challenges in the way we are interacting. Although we are turning out our deliverables in a reasonably successful way, we are having a more difficult time bonding with each other. Zoom calls are a great way to update...
by Terri Klass | Jun 2, 2020 | Communication, Leadership Brand, Leadership Development, Management Development, Open-Minded, Positive Feedback, Supervisory Development
Spending an enormous amount of time inside our homes these past few months have given leaders an opportunity to do some thinking. For some, that reflection may have resulted in looking at team members or assignments with an overly zealous analysis. There are many...
by Terri Klass | Mar 22, 2020 | Customer Needs, Dealing With Crises, Influential Leader, Leadership Development, strategic listening, Teams
During this time of self-isolation and not meeting face-to-face with colleagues and friends we can become reclusive. We can even feel lonely and unmotivated. Many leaders may want to turn inwards and focus on reading and watching endless webinars. Yet a healthier...
by Terri Klass | Nov 24, 2019 | Appreciation, Building Culture, Core Values, Generosity, Leadership Development, Team Building
There is no more impactful way to help someone grow their confidence than by a leader telling a colleague or a direct report how grateful they are for their valuable contributions to the team. Seems simple enough and yet many leaders sometimes forget that important...
by Terri Klass | Jun 30, 2019 | Building Trust, Dealing With Crises, Leadership Development
We all gathered together to hear what the current leader of our non-profit organization was going to say. There were twelve past leaders eagerly waiting to receive more information and updates on a challenging staffing situation. We had taken time out of our busy work...