by Terri Klass | Oct 30, 2016 | Building Trust, Delegation, Influential Leader, Leadership Brand, Leadership Development, Management Development
With Halloween upon us, what better time than now to expose how hiding behind a frightening mask can impact our leadership. Working with leaders at many different levels, I have seen the craziest and most debilitating leadership masks. One healthcare leader had the...
by Terri Klass | Oct 4, 2016 | Appreciation, Building Confidence, Generosity, Gifts and Strengths, Leadership Development, Mentoring, Storytelling
I recently shared with one of my daughters a critical realization about my career. I had learned the bulk of my skills and knowledge from a woman I worked for many years ago. She was an extraordinary boss and more importantly, a talented mentor. I had accepted a...
by Terri Klass | May 29, 2016 | Appreciation, Building Trust, Collaborative Leadership, Communication, Leadership Development, strategic listening, Team Building
As I watched the Memorial Day Parade in my local community this past weekend, I was taken with the diverse groups who shared their banners and costumes. The marchers had enormous smiles across their faces as they valiantly waved flags and shouted out cheers. The...
by Terri Klass | Apr 6, 2015 | Change Management, Collaborative Leadership, Communication, Inspire, Leadership Development, Management Development, Mentoring, Team Building
Beginning with my MBA days, I have been intrigued with the differences between management and leadership. Since John P. Kotter, retired professor at Harvard Business School, shared his transformative insights about the separate roles that management and leadership...
by Terri Klass | Dec 8, 2014 | Building Confidence, Coaching, Empowerment, Leadership Development, Mentoring, Teams
Whether we lead a team or collaborate with someone on a project, we can feel frustrated sometimes when we think that people aren’t pulling their weight. We know they have the abilities to contribute as well as the experience and yet they are quiet or slow to present...
