by Terri Klass | Jun 30, 2019 | Building Trust, Dealing With Crises, Leadership Development
We all gathered together to hear what the current leader of our non-profit organization was going to say. There were twelve past leaders eagerly waiting to receive more information and updates on a challenging staffing situation. We had taken time out of our busy work...
by Terri Klass | May 19, 2019 | Career Development, Curiosity, Leadership Development, Open-Minded
Being a strong leader involves reading our work environment accurately. When I coach leaders we begin with an honest reflection of why they are seeking help and understanding what is actually happening in their jobs and careers. It may seem simple to see our work...
by Terri Klass | Aug 19, 2018 | Career Development, Dealing With Crises, Empowerment, Leadership Development, Open-Minded, strategic listening
Standing at the baggage carousel waiting for my black bag with a bright blue ribbon to come out was stressful. Knowing that there was a connecting flight and a busy airport scene did little to reduce the anxiety level of whether the suitcase would finally come down...
by Terri Klass | Aug 12, 2018 | Career Development, Change Management, Empowerment, Leadership Development
We leave teams and organizations. We move on from customers or they move on from us. We have conflict with colleagues and bosses. We make imperfect decisions which leads to a delay in a project. Many leaders face these types of situations throughout their career and...
by Terri Klass | Jun 17, 2018 | Advice on Millennials, Building Culture, Career Development, Communication, Leadership Development, Management Development, Open-Minded
Many organizations today are desperately trying to hold on to their most gifted talent. What companies are finding is that it is one thing to recruit the strongest new talent and quite another thing to retain them and keep them highly engaged. Especially in the...
