by Terri Klass | Apr 29, 2018 | Career Development, Communication, Core Values, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Management Development
Last week I spent time in a desert town and met many different types of people and leaders. Each connection made a big impact on how I eventually interacted with each of these individuals. Some of the leaders were efficient but lacked emotion while other leaders spent...
by Terri Klass | Mar 25, 2018 | Appreciation, Building Confidence, Coaching, Communication, Compassion, Inspire, Leadership Development, Management Development
Leaders know that their work lives can be very busy and that sometimes means we don’t always think before we speak. It’s not that we deliberately make poor word choices; it’s just that we don’t always weigh how our messages may come across. But words and phrases...
by Terri Klass | Feb 11, 2018 | Change Management, Dealing With Crises, Empowerment, Leadership Development, Management Development, Open-Minded, Team Building
The merger took hold and all the departments across four offices became one unit. Leaders of all ranks folded together to create a brand new firm. Disbelief and shock began to trickle down as the employees digested what had just happened to them. The mood was one of...
by Terri Klass | Feb 4, 2018 | Communication, Gifts and Strengths, Influential Leader, Leadership Development, Manager as Coach, Team Building, Teams
We are ready for the biggest annual football game in the United States- the Super Bowl. Food and drinks of all crazy varieties will be served and people will gather to cheer for their favorite team. Everyone seems to have special gear to wear like tee shirts and hats...
by Terri Klass | Jan 14, 2018 | Building Trust, Compassion, Influential Leader, Leadership Brand, Leadership Development, Management Development
It can sometimes be difficult assessing whether a leader is being totally real with us. The words coming out of their mouth might sound like they know what they are talking about and their tone seems authoritative. Yet there is something about them that doesn’t add...
