by Terri Klass | Jan 30, 2022 | Building Trust, Communication, Influential Leader, Leadership Development
This question has been asked in many of my leadership programs and coaching sessions across every industry. On one hand, leaders are eager to create a culture of openness and trust, where everyone in the workplace feels accurate and complete information is being...
by Terri Klass | Oct 4, 2020 | Building Trust, Career Development, Communication, Leadership Development, Team Building
An organization I am working with is having challenges with stakeholders feeling that there is a lack of transparency. There is anger and confusion about information or a lack of information being shared. The result is a community of outspoken individuals who are...
by Terri Klass | Sep 7, 2020 | Building Trust, Collaborative Leadership, Conflict Resolution, strategic listening, Team Building, Teams
I have been working with a new non-profit team of leaders these past few months. This team has a mixture of long-time members as well as brand new members that represent the diversity of the organization. The challenge is that the expectations are extremely different...
by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Apr 5, 2020 | Dealing With Crises, Empowerment, Goal Setting, Leadership Development, Team Building
The world has come undone and what leaders could always depend on no longer is a sure thing. We used to be able to control parts of our professional and personal life in order to create a comfortable routine. We had established daily patterns that we welcomed each...