by Terri Klass | Jan 27, 2019 | Building Culture, Building Trust, Gifts and Strengths, Leadership Development, Teams
Many leaders are part of teams that claim they maintain an inclusive culture while in reality acting in a very exclusive way. When members of these teams are asked whether they feel connected to their colleagues they often respond with “sometimes, but not always”....
by Terri Klass | Jan 14, 2018 | Building Trust, Compassion, Influential Leader, Leadership Brand, Leadership Development, Management Development
It can sometimes be difficult assessing whether a leader is being totally real with us. The words coming out of their mouth might sound like they know what they are talking about and their tone seems authoritative. Yet there is something about them that doesn’t add...
by Terri Klass | Oct 23, 2016 | Building Trust, Business Development, Change Management, Collaborative Leadership, Leadership Development
My father was a salesman. He owned a small storm window and storm door business that he was very proud of. He worked very hard trying to grow his company as economic changes often dictated different conditions. He had an entrepreneurial spirit that never allowed him...
by Terri Klass | Aug 21, 2016 | Building Trust, Core Values, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Open-Minded, Team Building
One of the most critical qualities leaders say they must possess is integrity. When asking leaders what is important for great leadership, there isn’t a time that integrity doesn’t pop-up. It also doesn’t matter what type of job or industry that leaders work,...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...