by Terri Klass | Dec 9, 2018 | Collaborative Leadership, Influential Leader, Inspire, Leadership Development, Storytelling, strategic listening
This past week I was a guest at a local business community event whose mission was to reach out and employ adults with disabilities as well as veterans. The speakers were all wonderful but one in particular really caught my attention. Although he held a high political...
by Terri Klass | Dec 2, 2018 | Appreciation, Customer Needs, Leadership Brand
They are so precious to us and yet sometimes leaders make mistakes when working with their customers. Our missteps are not deliberate but often a result of juggling too many projects at the same time. Whether we work within a large organization, on a smaller team or...
by Terri Klass | Nov 25, 2018 | Career Development, Goal Setting, Leadership Development
Here we are about to enter our final month of the year. It has been a busy 11 months for many leaders, experiencing both highs and lows in their workplaces and careers. To think about what has gone well and what hasn’t worked out for us is a process and like any...
by Terri Klass | Nov 4, 2018 | Career Development, Change Management, Gifts and Strengths, Goal Setting, Leadership Development
This past week I presented a program on Planning For Your Second Act with a group of extraordinary seasoned leaders. As often happens with this workshop, participants attend wondering why they would need to be so structured in their thinking about their next steps....
by Terri Klass | Oct 21, 2018 | Building Confidence, Empowerment, Goal Setting, Influential Leader, Leadership Development, strategic listening
Working with a leader the past few weeks to help her prepare for a presentation was an eye-opening experience. She had all the technical skills needed to be highly successful but was facing a new challenge- speaking in front of a large group. She did have some...
