by Terri Klass | Oct 7, 2018 | Building Trust, Influential Leader, Leadership Development, Storytelling
Working with a new vendor this past week I tried to understand who they were and if I could work well with them. Questions circled my mind: Did I like what they were explaining about their experience? Were they good listeners and willing to hear my side and...
by Terri Klass | Sep 30, 2018 | Building Trust, Communication, Empowerment, Teams
For many leaders our work lives revolve around being part of a team or even several teams. The thing is that all teams are not equal and that means we need to lead differently depending on the team make-up. I have worked with teams where there are many outspoken...
by Terri Klass | Sep 23, 2018 | Building Trust, Conflict Resolution, Influential Leader, Leadership Development, Team Building
What would you say is the linchpin of influential leadership? Sure there are many important skills that go into successful leadership such as powerful communication and laser-focused execution. Yet there is one overriding element that can lead to a leader’s impact or...
by Terri Klass | Sep 16, 2018 | Dealing With Crises, Empowerment, Leadership Development
Sometimes leaders don’t even notice they are falling down a deep hole until they hit rock bottom. It can be a slow descent where project deadlines keep getting pushed out or we are constantly having frustrating interactions with team members or even our boss. Our...
by Terri Klass | Sep 2, 2018 | Collaborative Leadership, Communication, Core Values, DiSC Assessments, Leadership Development, Supervisory Development
Survey after survey today asks leaders from all backgrounds what makes one leader more impactful than another. Although responses often state that technical expertise is essential, the big differentiating factor that sets apart strong leadership are the soft skills....
