by Terri Klass | Aug 17, 2015 | Building Trust, Collaborative Leadership, Compassion, Core Values, Empowerment, Leadership Brand, Storytelling
Listening to a manager in one of my workshops go on and on about how her team members are self-absorbed caught my attention. She threw out the adage, “There is no I in team” and sensed everyone was taking advantage of her good nature. The more I heard, the more I...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Aug 3, 2015 | Collaborative Leadership, Influential Leader, Leadership Development, Open-Minded, strategic listening, Team Building
Recently I was speaking with a senior leader who felt her workplace had gone to the dogs. She felt there was a lack of respect and commitment with the people she interacted. “Things were so much better years ago at our firm. People followed through on their...
by Terri Klass | Jul 20, 2015 | Change Management, Empowerment, Leadership Brand, Leadership Development, Mentoring
At different points in our professional and personal journeys, we can hit a brick wall and feel so unfulfilled. We may be at the end of the rope while working on a project or we may be experiencing a sense of isolation as a solo entrepreneur. It may seem that everyone...
by Terri Klass | Jul 13, 2015 | Building Trust, Evaluating Leaders, Gifts and Strengths, Influential Leader, Leadership Development, Open-Minded
During a recent phone call with a client, I was asked what were my specialties. They wanted to know what I “preferred” to present and what was my true expertise. I responded with my pitch, telling them about my background and ways I have impacted teams and...
