by Terri Klass | Feb 11, 2013 | Building Trust, Communication, Influential Leader, Leadership Development, Storytelling
I recently listened to a powerful presentation on global leadership where Sheena Iyengar from the Columbia Business School was interviewed about her vision on the characteristics of a global leader. She stressed the need for an increase in cultivating a new type of...
by Terri Klass | Oct 22, 2012 | Career Development, Coaching, Communication, Influential Leader, Leadership Development, Positive Feedback
In a recent management training program I presented, we explored obstacles to effective coaching sessions. We shared stories of feedback sessions gone wrong. We laughed, we groaned and then we decided to try to understand why some managers and leaders are more...
by Terri Klass | Aug 20, 2012 | Building Trust, Communication, Empowerment, Influential Leader, Leadership Development
Working with clients this past year, I have noticed a big upswing with people feeling less secure in their work environments. Many times this feeling has less to do with job cuts but rather reflects the culture and climate that leadership conveys. Are you leading your...
by Terri Klass | Jul 11, 2012 | Communication, Influential Leader, strategic listening
Have you ever been in a conversation with someone and noticed the other person wasn’t listening? You were rolling out your most important points in a quick and succinct way, only to stare into a blank face. Sometimes leaders are so eager to share their goals and...
by Terri Klass | Mar 22, 2012 | Advice on Millennials, Collaborative Leadership, Communication, Empowerment, Leadership Development, Team Building
On March 21, 2012, Terri Klass presented “Understanding and Managing Generational Differences at Work”. The presentation focused on insights about the generations and how to engage one another to create collaborative teams.
by Terri Klass | Mar 14, 2012 | Building Trust, Collaborative Leadership, Communication, Leadership Development, Team Building
A leader’s success is oftentimes based on the performance and inner workings of their team. Building a strong team can be challenging even when the vision is clear and understood by team members. When I work with leaders and their teams, one thing that can really...
