by Terri Klass | Sep 8, 2014 | Building Trust, Empowerment, Leadership Development, leadership qualities, Uncategorized
This intriguing question popped up in a leadership program I was presenting this week. A young, very bright and ambitious manager was very sincere in wondering why leaders need to think about being accountable. “Isn’t being accountable just plain common sense?” she...
by Terri Klass | Aug 18, 2014 | Building Trust, Generosity, Influential Leader, Inspire, Leadership Brand, Leadership Development, Team Building
In the NY Times this morning there was an article about how several small companies are using algorithms to market specific products like clothing, make-up and wines to different individuals. The concept is to make online shopping more customized for buyers based on...
by Terri Klass | Aug 4, 2014 | Building Trust, Empowerment, Influential Leader, Inspire, Leadership Development, Management Development, Manager as Coach, Teams
While presenting a program on Leadership this week, the idea of losing control with a team kept emerging. There was a real sense of inadequacy and being left in the dark if the managers didn’t stay on top of all the technical aspects of their team member’s jobs....
by Terri Klass | Feb 10, 2014 | Building Trust, Influential Leader, Leadership Brand, Leadership Development, leadership qualities
Sunday night marked the 50th anniversary of The Beatles coming to the United States and performing on the Ed Sullivan Show. What an extraordinary group of young, enterprising men who changed music forever. They started out as just a band with four young men who loved...
by Terri Klass | Jan 21, 2014 | Building Trust, Empowerment, Influential Leader, Leadership Development
We all are working so hard and with such focus that sometimes we forget about the people around us. Not that we don’t notice them, it’s just that we assume they will always be there, prepared and ready to contribute. We take for granted that our teams are committed to...
by Terri Klass | Jan 12, 2014 | Building Trust, Collaborative Leadership, Communication, Core Values, Leadership Development, strategic listening
While working with a client this week, I conducted follow-up sessions with the participants of a workshop I recently presented. As with many conversations, these dialogues took a turn from the original agendas and evolved into more meaningful exchanges of ideas. Some...
